Support Call Entry

If you would like to log a support call with Mela Solutions please complete this form as fully as possible and then click the submit button. Someone from our help desk will contact you with a log tracking number and help you resolve the issue.

  Logged by:
  Hospital:
  Telephone:
  Email:

  Application:

  Release No.

  Single User / Network:



  Call Classification:

     
  Request a new feature
Describe what data you would like the system to store, to automate, be able to find or report on. If you want a new SuperReport please provide details of what information you wish to include on your report. 		 
   
     
  Help to perform a task
Enter here details of the task you wish to perform in the program 		 
   
     
 

Software bug
Do you see an error message? If yes, tell us when the message appears and exactly what it says?
(Please include any error codes that are displayed)

  
 

 
     
  Is there a feature that is not working correctly? If yes, which feature is causing the problem and
is it repeatable on your system? 		 
   
     
  Data Problems
Enter details of why you think your data may be corrupt. 		 
   
     
   

 

 
 
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